If you have encountered an issue that is specific to a crypto product or service that is not owned by Collective Shift, we unfortunately cannot provide assistance.

There are 1000's of cryptocurrency products and services and even more issues that could potentially be wrong with your product or service. With that in mind, it's impossible to be across all of these issues to provide support.

With all specific issues, it's best that you find the official channels from the product or service that you purchased the product or service from. For example:

  • Website

  • Support email

  • Facebook

  • Twitter

  • Telegram

  • Other support channels

Examples of companies that have products and services that we can't provide support for:

Ledger

Trezor

Metamask

EOS

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